Frequently Asked Questions

Silver Slipper COVID FAQs – as of 7/30/2021

**PLEASE NOTE THAT ALL THE INFORMATION BELOW IS SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

 

Our Guests:

  • Guests are not required to wear masks or face shields, however we have masks available for any guest that would like one.
  • All guests are encouraged to sanitize their hands periodically throughout their visit.
  • All guests will be encouraged to wear protective gloves in the buffet.
  • Smoking is not permitted at Craps or Roulette tables.

 

Current Status for Amenities and Venues:

  • Bayou Caddy Oyster Bar is currently closed.

All other venues are open and hours are available on the the venue’s information page on our website.

 

Events and Entertainment:

  • No live entertainment inside the casino until further notice.


Current Casino Protocols:

  • Employees are required to wear a protective mask or face shield.
  • In addition to our housekeeping staff, all staff in all departments will be responsible for cleaning and disinfecting their areas throughout their shifts.
  • Floors are marked in every location in the casino where a queueing line could form to remind our guests of the appropriate social distancing guidelines.
  • Plexiglass has been installed in areas that require face-to-face communication between guests and employees.
  • Capacity in guest elevators will be limited to 4 persons.
  • Sections of the casino floor will be treated with a vaporized disinfectant spray each night.
  • Each hotel room will be completely disinfected by housekeeping staff between guests’ stays.
  • Valet drivers will disinfect the steering wheel, shifter knob, and interior and exterior door handles prior to returning vehicle to our guest.